Safety Information & Incident Reporting for Any Facility, Any Program

× VENVI0 – PRIVACY POLICY
Last Updated: [June 2 2026]

Venvi0 Inc. ("Company", "we", "us") has created this Privacy Policy ("Privacy Policy") to set out how we collect, use, and disclose information about identifiable individuals and information which can be used to identify an individual ("Personal Information") through our Website (defined below) and in the course of providing our products, software ("Products") and services (collectively, all of the foregoing the "Services").

Privacy is of great importance to us. We do not actively collect Personal Information for the purpose of selling or marketing that Personal Information to third parties. In other words, we do not sell customer lists. Personal Information may be collected about users and visitors to the Website, as well as our customers and their end users who interact with our Services. By visiting our website located at https://venv0.com including subpages, (collectively, the "Website"), or using the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy and you hereby consent to the collection, use and disclosure of your Personal Information in accordance with this Privacy Policy. If you are using services operated by one of our customers, then the collection, use and disclosure of your Personal Information may be subject to that customer's relevant privacy policy (including how it may reference this Privacy Policy), and Company will be entitled to collect, use and disclose your Personal Information in accordance with that customer's privacy policy (including how it may reference this Privacy Policy) and Company's rights under applicable law and Company's rights pursuant to Company's contract with that customer.

1. OVERVIEW

1.1 Who this Policy Applies To. This Privacy Policy applies to two groups: venue staff accessing the staff portal and end users (golfers, members, guests, and visitors who access the Platform through QR codes, web links, or app URLs deployed by the venue).

1.2 A Note About Children. The Services are intended for business use and are not intended for minors. We do not intentionally gather Personal Information (defined in Collection of Information below) from persons who are under the age of 14. If a child under 14 submits Personal Information to Company and we learn that the Personal Information is the Personal Information of a child under 14, we will attempt to delete the Personal Information as soon as possible. If you believe that we might have any Personal Information from a child under 14, please contact us at privacy@venvi0.com.

1.3 Information Concerning Minors in Incident Records. Although the Services are not intended for users under the age of fourteen (14) and we do not intentionally collect Personal Information directly from such users, incident reports submitted through the Services may, in limited circumstances, contain information that concerns a minor. This may occur where: (a) an end user describes an incident that involves a minor (for example, a parent or another visitor reporting an incident); or (b) a venue staff member enters information about an incident involving a minor through the staff portal, including in free-text fields. In circumstances in which a venue's staff or end users enter Personal Information of a minor through the Services, the venue staff or End User is responsible for obtaining and maintaining all parental or guardian consents required under applicable Privacy Laws for the collection, use and disclosure of that Personal Information through the Services. We instruct venues and end users to minimize direct identifiers of minors in free-text and other fields and to use non-identifying descriptors (for example, "a junior golfer" or "a camper in Group B") where practicable. A parent or legal guardian who believes that an incident record processed through the Services contains Personal Information about their minor child may contact us at privacy@venvi0.com to request access to, correction of, or deletion of that information. We will work with the relevant venue to address such requests in a timely manner and in accordance with applicable Privacy Laws.

1.4 Sensitive Personal Information in Incident Records. Beyond information concerning minors as described above, an incident report submitted through the Services may, depending on the nature of the incident, contain Personal Information that is sensitive, for example, observations about a person's health or suspected medical condition, allegations of unlawful conduct, references to a person's sexual orientation or gender identity, immigration status, mental health, or other categories that attract heightened protection under applicable Privacy Laws (including, in some Canadian provinces, health-information legislation that applies to specific types of organizations). We instruct venues and end users to limit such information to what is reasonably necessary to describe the incident, and to use non-identifying descriptors where practicable. The venue is responsible for ensuring that any such Personal Information is collected, used and disclosed in accordance with applicable Privacy Laws, including any consents, notices and lawful-basis requirements that apply to the relevant category of information. Incident records, including any associated free-text content, are retained on the Services for the period described in the Retention section below and are then deleted in accordance with that section.

1.5 International Users. If you are a non-U.S. or non-Canadian user of the Services, by visiting the Services and providing us with data, you acknowledge and agree that your Personal Information may be processed for the purposes identified in this Privacy Policy. In addition, your Personal Information may be processed in the country in which it was collected and in other countries, including the United States and Canada, where laws regarding processing of Personal Information may be less stringent than the laws in your country. By providing your data, you consent to such transfer.

1.6 Lawful processing. We process your Personal Information only to the extent necessary for the purposes described in this Privacy Policy. We set out below the type of Personal Information we collect and how we use such Personal Information. Except as set forth in this Privacy Policy, your Personal Information will not be used for any other purpose without your consent. You may withdraw your consent to our processing of your Personal Information at any time. However, withdrawing consent may result in your inability to continue using the Services.

1.7 Scope. This Privacy Policy covers the activities of Company but does not apply to the practices of companies that we do not own or control, including our customers and third parties that may resell Company products and services and any services offered by other companies or other sites linked from our Services. You are responsible for ensuring that you have obtained the necessary authorizations and consents for any Personal Information you make available to us for use in accordance with this Privacy Policy, in particular, our customers represent and warrant to Company that they have the necessary rights under applicable law or have obtained the necessary consents from each end user whose Personal Information is provided by that customer to Company in order to allow Company to use, disclose and otherwise process such Personal Information for the purposes described in this Privacy Policy in the manner described in this Privacy Policy.

2. COLLECTION AND USE OF PERSONAL INFORMATION

2.1 What we Collect. Set out below are the ways in which we may collect Personal Information:

• Personal Information We Collect from our Customers. We may collect business contact information of individuals who work for our customers in order to communicate with those customers about their business relationship with Company. We may also collect payment credentials or related information from our customers in order to allow those customers to pay Company for Services procured by such customers or in order to remit to such customers their share of transaction fees collected from end users.
• Personal Information and Personal Health Information Collected in the Course of the Services. We may collect Personal Information about our customers' end users through web forms and other communications methods used by the Services. The Personal Information provided by end users consists of their name, address, phone number, GPS coordinates, incident type and location identification and any other Personal Information required to meet regulatory requirements for our customers. We may also collect any personal health information that you submit to the Services when reporting an incident. However, personal health information saved in the Services are stored only on your device. They are not sent to Company servers unless you submit an incident report identifying yourself as the person who needs help. Clearing your browser data or switching devices permanently removes these notes and Company cannot recover them.
  
  In some instances, end user information may be collected by our customers and provided to the Company. If a customer has a privacy policy that applies to its end users, then that privacy policy shall take precedence over this privacy policy, and subject to our obligations under applicable law and our contractual arrangements with the applicable customer, we will comply with that privacy policy.
• Device information. We may collect information about devices you use to access the Services and information about how you use the Services, such as your IP address and which websites you visited before accessing our Services.
• Logs. Our servers automatically record information created by your use of our Services to help us diagnose and fix technical issues, and to improve the overall quality and user experience of our Services. Logs may include information such as your IP address, browser type, operating system, details of how you used our Services (such as the functions you asked our Services to perform), diagnostic information related to the Services (such as crash activity reports), the referring web page, pages visited, location, your mobile carrier, device and application IDs, search terms, and cookie information.
• Cookies. We use technologies like cookies and pixel tags to gather information about how you are interacting with the Services, which may include identifying your IP address, browser type, and referring page.
• Employee and Contractor Candidate Information. When we seek candidates for potential jobs or contracting engagements with Company, we collect information that those candidates choose to provide to us when applying, which may include contact information, education and employment history, credentials, place of residence and other information the candidate believes to be relevant. For people who become our employees or contractors, we will typically retain the information provided by those candidates in the application process along with additional information to manage their employment or contractor relationship with us, including, without limitation, information related to income tax reporting and withholding and enrollment in Company benefit plans (in each case, to the extent applicable for the relevant relationship).
• Marketing Information. From time to time, we may conduct surveys or hold contests or other events and in connection with such surveys, contests, or events, we may collect information you elect to provide about yourself, such as your name, email address, telephone number, organization name and address; and general information about the company for whom you work. In addition, we may use third-party service providers to collected business-related information about your employer such as its name, size, and publicly available revenue in connection with potentially offering the Services to your employer.
• Company Suppliers and Partners. Company collects business contact information of individuals who work for our suppliers and other partners to communicate with those suppliers and partners about their business relationship with the Company.

2.2 Use of Personal Information. We may use your Personal Information and Usage Information in a manner that is consistent with this Privacy Policy and the context of our relationship with you. We will use your Personal Information and Usage Information collected through the Site for the following purposes:

(a) provide, operate, maintain and improve the Services;
(b) incident reporting and staff notification and communication, including transmitting your report to on-site venue staff;
(c) Tamper-evident incident record — creating a timestamped record for the venue;
(d) Consent audit trail — logging your consent actions for compliance;
(e) Supplementary notifications — sending SMS, email, and push to configured staff contacts;
(f) Legal compliance — retaining or disclosing data as required by law;
(g) send technical notices, updates, security alerts and support and administrative messages;
(h) complete transactions (including end user transactions), and send related information to the relevant transaction participants, including confirmations and invoices;
(i) respond to comments, questions, and requests and provide customer service and support;
(j) communicate with you and provide news or information about us;
(k) investigate and prevent fraudulent transactions, unauthorized access to the Services, and other illegal activities;
(l) monitor and analyze trends, usage, and activities in connection with the Services, including generating aggregated and anonymized statistics;
(m) conduct business and contractual relationships that we have with various persons and companies (such as customers, suppliers, partners and employees);
(n) for other purposes which we will notify you about and seek your consent; and (o) as otherwise specifically described in this Privacy Policy.

3. STORAGE LOCATION AND TRANSFER OF PERSONAL INFORMATION

Company processes and stores its data, including Personal Information, on servers located in Canada, the United States and the EEC. Company also transfers data to third-party service providers, including the third-party service providers described on our Sub-Processors webpage, available at: [●]("Sub-Processors"). You agree to this transfer, storing or processing of your Personal Information in Canada and United States. You acknowledge and agree that your Personal Information may be accessible to law enforcement and governmental agencies in Canada and the United States under lawful access regimes or court order.

4. DISCLOSURE OF PERSONAL INFORMATION WITH THIRD PARTIES

4.1 Your Venue and Emergency Services. When you submit a report, your information is shared with on-site staff. On-site staff may share your information with emergency services if relevant to your incident.

4.2 Service Providers and Business Partners. We may from time to time employ third parties to perform tasks for us and we may need to share Personal Information (including account information) with them to perform those tasks. Unless we tell you differently, such third parties do not have any right to use the Personal Information we share with them beyond what is necessary for them perform the relevant tasks for us. The third parties we currently engage include third-party companies and individuals employed or contracted by us to provide certain capabilities within the Services and for certain general business functions, including the provision of database management, payment processing and customer relationship management tools, including the Sub-Processors.

4.3 Business Transfers. If our business (or substantially all of our assets) are acquired by a third party, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information may be made available or otherwise transferred to the new controlling entity, where permitted under applicable law. Your Personal Information may also be transferred in connection with due diligence for any such transactions. In all cases, if any such transactions occur, your Personal Information will remain subject to the restrictions and protections set forth in this Privacy Policy.

4.4 With Your Consent. If we need to use or disclose any Personal Information in a way not identified in this Privacy Policy, we will notify you and/or obtain consent as required under applicable privacy laws.

4.5 As Required by Law. We may disclose your Personal Information to third parties without your consent if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else (including the rights or property of anyone else) that could be harmed by such activities. Further, we may disclose Personal Information when we believe in good faith that such disclosure is required by and in accordance with the law.

We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to:

• satisfy any applicable law, regulation, legal process or governmental request (including in pursuant to subpoenas, civil investigative demands, or similar processes); enforce our contracts or user agreements, including investigation of potential violations hereof; and
• detect, prevent, or otherwise address fraud, security, or technical issues. The above may include exchanging information with other companies and organizations for fraud protection, spam/malware prevention, and know-your-customer purposes. Notwithstanding the general terms of this policy, the collection, use, and disclosure of Personal Information may be made outside of the terms of this Privacy Policy to the extent provided for in any applicable privacy or other legislation in effect from time to time, or pursuant to court orders (including in respect to depositions, interrogatories, subpoenas, civil investigative demands, and other court or regulatory-mandated discovery processes).

5. RETENTION

We will keep your Personal Information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you. Personal Information in respect to financial transactions is retained for at least five years by Company for financial compliance and to meet regulatory requirements. We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery, or if required by law. All retained Personal Information will remain subject to the terms of this Privacy Policy.

6. ACCESS, CORRECTION AND ACCURACY

You have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that Personal Information. Upon receipt of your written request, we will provide you with a copy of your Personal Information, although in certain limited circumstances, and as permitted under law, we may not be able to make all relevant Personal Information available to you, such as where that Personal Information also pertains to another individual. In such circumstances we will provide reasons for the denial to you upon request. We will endeavor to deal with all requests for access to and modifications of Personal Information in a timely manner.

We will make every reasonable effort to keep your Personal Information accurate and up to date, and we will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate. As appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your Personal Information. Having accurate Personal Information about you enables us to give you the best possible service.

7. CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is effective as of the date stated above. We may amend this Privacy Policy from time to time. Processing of Personal Information we collect is subject to the Privacy Policy in effect at the time such Personal Information is collected, used or disclosed as this Privacy Policy may subsequently be updated in accordance with this Section 9. If we make material changes or changes in the way we use Personal Information, we will notify you by posting an announcement on our Website or via the Services or sending you an email prior to the change becoming effective. By accessing the Site or using the Services after we make any such changes to this Privacy Policy, you are deemed to have accepted and agree to be bound by such changes. Please refer back to this Privacy Policy on a regular basis.

8. ADDITIONAL INFORMATION

Questions regarding this Privacy Policy or Company' privacy practices should be directed to our Privacy Officer:

by email to privacy@venvi0.com
Effective Date: June 2 2026


SUB-PROCESSORS To support Company in delivering the Services, Company engages third-party service providers as sub-processors.

This page identifies our sub-processors, describes where they are located, lists the services they provide to us and identifies the type of Personal Information processed.

Our business needs may change from time to time and Company will periodically update this page to provide notice of additions and removals to our list of sub-processors.

Service Provider	Types of PI processed	Processor Activities	Location
Twilio	Name, Incident Classification, Location, Phone Number	SMS sending	USA
Vonage	Name, Incident Classification, Location, Phone Number	Back up SMS Sending	Canada /USA
Resend	Name, Incident Classification, Location, Phone Number	Email Sending	USA
Google Cloud	Name, Incident Classification, Location, Phone Number, Incident Details, Disclosed Personal Notes / Medical Information	Dashboard Storage App Hosting	USA
Interserver	Name, Incident Classification, Location, Phone Number, Incident Details, Disclosed Personal Notes / Medical Information	Dashboard Storage App Hosting	USA

Last Updated: [ June 2 2026 ]

6251425.v5

× TERMS OF USE

These Terms of Use ("Terms") are a binding agreement with Venvi0 Inc., a Canadian corporation, having a principal place of business at 12 Marmot Court North, Maple, ON L6A 4C7 ("Venvi0") and sets out the terms on which Venvi0 is willing to grant you access the Service ("you", "your", "User"), the right to access the Service upon the condition that you accept all terms contained in these Terms. Venvi0 and User are referred to individually as a "party" and collectively as the "parties". By accepting these Terms, either by clicking a box indicating acceptance or using the Service, you agree to and accept these Terms, which constitute a binding legal agreement between you and Venvi0.

These Terms were last updated on [June 2nd 2026]. They are effective between Venvi0 and User as of the date of User's acceptance of these Terms. Venvi0 will notify User in advance of any material changes to these Terms by providing notification via the Service or sending an email (as applicable). Any non-material change will become effective on the date the change is posted. Any material changes will be effective upon the earlier of (a) thirty (30) days after User receives notice of such changes, which may be provided through email or through the Service (as applicable), or (b) acceptance of the updated Terms. If the User does not accept the material changes, User may terminate the Agreement without penalty before the effective date of such changes. Venvi0 is a technology company providing software solutions and services, including a safety information and incident reporting platform deployed by large venues including golf courses and recreation facilities ("Venue") to enable incident reporting by staff, members, guests, and visitors. HOWEVER, IN THE EVENT OF AN EMERGENCY, PLEASE CALL 911. THIS SERVICE NOTIFIES ON-SITE VENUE STAFF THROUGH VARIOUS TECHNOLOGY METHODS THAT CAN FAIL. STAFF ARE NOT MEDICAL PROFESSIONALS. THIS PLATFORM DOES NOT CONTACT 911.

1.Definitions.

For the purposes of these Terms, in addition to the capitalized terms defined elsewhere in these Terms, the following terms shall have the meanings ascribed to them as follows:

"Affiliate" means any entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity. "Control", for purposes of these Terms, means direct or indirect ownership or control of more than fifty percent (50%) of the voting interests of the subject entity.

"Background Technology" means the Service, Documentation, all Intellectual Property therein, and all other Intellectual Property owned, used, developed, acquired, or otherwise obtained by Venvi0, either prior, during or after the Term.

"Documentation" means the technical user guide for the Service that may be provided to and/or Users, as updated by Venvi0 from time to time.

"User Data" means all electronic data or information imported by you into the Service, including any Personal Information and information passed through the Service via a Third-Party Service.

"Intellectual Property" means all algorithms, application programming interfaces (APIs), concepts, data, databases and data collections, designs, diagrams, documentation, drawings, flow charts, formulae, ideas and inventions (whether or not patentable or reduced to practice), know-how, materials, marketing and development plans, marks (including brand names, product names, logos, and slogans), methods, models, network configurations and architectures, procedures, processes, protocols, schematics, software code (in any form including source code and executable or object code), specifications, subroutines, techniques, uniform resource identifiers including uniform resource locators (URLs), user interfaces, web sites, works of authorship, and other forms of technology.

"Intellectual Property Rights" means all past, present, and future rights of the following types, which may exist or be created under the laws of any jurisdiction in the world: (i) rights associated with works of authorship, including exclusive exploitation rights, copyrights, moral rights, and mask work rights; (ii) trademark and trade name rights and similar rights; (iii) trade secret rights; (iv) patent and industrial property rights; (v) other proprietary rights in Intellectual Property of every kind and nature; and (vi) rights in or relating to registrations, renewals, extensions, combinations, divisions, and reissues of, and applications for, any of the rights referred to in clauses (i) through (v) of this sentence.

"Personal Information" means information about an identifiable individual.

"Privacy Laws" means the Personal Information Protection and Electronic Documents Act (Canada) and applicable Canadian provincial privacy legislation.

"Representatives" means a party's agents, employees, Affiliates, and contractors.

"Service" means Venvi0's software, as further described on the Venvi0 website, and all inclusions and modifications to the Service made from time to time.

"User Fees" means the fees charged to a User for User's purchases of the Service.

2.Access to the Service.

2.1 Grant of License. Subject to compliance with these Terms, Venvi0 shall make the Service available to User solely for User's personal use during the Term. User's right to use the Service during the Term shall be in accordance with any additional conditions, restrictions or parameters specified at the time of registration for the Service.

2.2 Eligibility; Age. The Service is not intended for, and may not be used by, individuals under the age of fourteen (14). By accepting these Terms or otherwise accessing the Service, you represent and warrant that you are at least 14 years of age. If you are between 14 and the age of majority in your jurisdiction, you further represent that you have obtained your parent's or legal guardian's permission to use the Service. Venvi0 may suspend or terminate any Account that it reasonably believes is held by, or used by, an individual under 14. If you become aware that an individual under 14 has created an Account or submitted Personal Information through the Service, please notify Venvi0 so the Account or information can be removed.

2.3 Accounts. The User may be required to register a Service account ("Account") to use the Service. The User shall be solely responsible for safeguarding the Account credentials used to access the Service, for any activities or actions under Accounts, and for immediately notifying Venvi0 of any compromised Account credentials. User shall remain responsible for any Account activity until the compromised Account is secured and/or deactivated. The User shall be responsible for providing accurate information and credentials to Venvi0.

2.4 Third-Party Services. The Service may integrate with or rely on third-party platforms and services that are not owned or controlled by Venvi0 (collectively, "Third-Party Services"). The User acknowledges that the use and enabling (as applicable) of any such Third-Party Services will be subject to any terms which govern and/or apply to such Third-Party Services. User acknowledges that Venvi0 is not responsible for the products and services provided by any Third-Party Services, and that Venvi0 is not the author or owner of any Third-Party Services and makes no warranties or representations, express or implied, as to the quality, capabilities, operations, performance, or suitability of Third-Party Services.

3.Use of the Service.

3.1 Venvi0 Responsibilities. Venvi0 shall: (i) in addition to its confidentiality obligations hereunder, not use, modify, or disclose the User Data (except for the purposes of performing its obligations or exercising its rights under these Terms; (ii) maintain the security and integrity of the Service and User Data and notify User of any breach thereof in accordance with Privacy Laws; (iii) provide basic support for the Service at no additional charge; and (iv) subject to Section 10.9, use commercially reasonable efforts to make the Service available twenty-four (24) hours a day, seven (7) days a week, except for planned downtime or any unavailability caused by circumstances beyond Venvi0's reasonable control.

3.2 User Responsibilities. User shall: (i) use commercially reasonable efforts to prevent unauthorized access to, or use of, the Service, and notify Venvi0 promptly of any such unauthorized access or use; (ii) comply with all applicable laws in using the Service, including without limitation, Privacy Laws; (iii) have sole responsibility for obtaining all consents and third-party licenses, and providing all necessary notices in accordance with Privacy Laws to ensure User Data can be shared with and used by Venvi0 as contemplated herein; (iv) have sole responsibility for the accuracy, quality, integrity, legality, reliability, and appropriateness of all User Data; and (v) provide Venvi0 with the capability to remotely communicate with User's system via Internet access to provide diagnostic capabilities, provided that such access shall be subject to prior written notice, and be limited to the minimum access necessary to perform diagnostics. Venvi0 shall have the right to use the capabilities of the Service to confirm User's compliance with these Terms. It is the responsibility of User to ensure that any contact information provided to Venvi0 is accurate so that either Venvi0 or the Venue can contact them in the event of an issue.

3.3 Minor Information; Data Minimization. User shall not submit, through any Report, free-text field, attachment or otherwise, any name, image, contact information, health information or other directly-identifying Personal Information of a minor (an individual under the age of 14) unless: (A) User is the minor's parent or legal guardian; or (B) User is acting under express authority granted by the Venue and User or the Venue (as applicable) has obtained all consents required under applicable Privacy Laws for such submission. User shall not submit any content concerning a minor that User does not have lawful authority to submit, or that is excessive relative to the purpose of the incident report.

3.4 Use Guidelines. User shall not (and shall not allow any third party to): (i) license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, time share or otherwise commercially exploit the Service, or make the Service available to any third party; (ii) interfere with or disrupt the integrity or performance of the Service or the data contained therein; (iii) attempt to gain unauthorized access to the Service or its related systems or networks; (iv) attempt to copy, modify, create derivative works from, or distribute any part of the Service, except to the extent that enforcement is prohibited by applicable law notwithstanding a contractual provision to the contrary; (v) attempt to de-compile, reverse compile, disassemble, reverse engineer or otherwise reproduce any part of the Service; (vi) access any part of the Service in order to build a competing product or service; (vii) frame or mirror any content forming part of the Service; or (viii) remove any proprietary notices, labels, or marks from the Service.

3.5 Reports. When Users submit an incident report through the Service ("Report"), the Report is written to the Venue's staff portal ("Portal"). This is the primary delivery event. Your incident is considered reported at the moment of portal write, regardless of whether any supplementary notification delivers. After a portal write, the Service sends supplementary notifications to configured staff contacts via SMS, email, and push notification. These are secondary to the portal write. Delivery depends on third-party carriers and device availability. Failure of a supplementary channel does not mean your report was not received. Business hours, timezone, on-duty staff schedules, escalation rules and notification settings are configured and maintained by the Venue, and may be changed by the Venue at any time. The operative configuration for any Report is the configuration in effect at the moment the Report is written to the Portal, and Venvi0 is not responsible for any failure, delay or non-delivery of any supplementary notification arising from a configuration that was inaccurate, out of date, or in transition at that moment.

3.6 Data Retention. Following a period of no less than ninety (90) days from the submission of an incident report, all data associated with such Report will be irrevocably deleted from the Service and will not be recoverable by the Venue or Venvi0.

3.7 When No Staff Are on Duty or Outside Business Hours. Outside configured hours, or if no staff are on duty, no SMS is sent — submitting outside hours does not trigger staff notification. No secondary notification will be sent, unless the Service is configured by the Venue to provide a secondary notification. ALWAYS CALL 911 IN THE EVENT OF AN EMERGENCY.

4.Proprietary Rights.

4.1 Reservation of Rights. Subject to the limited rights expressly granted hereunder, Venvi0 and its licensors reserve all rights, title and interest in and to the Service, Background Technology, and any enhancements and/or modifications to the Background Technology (including all related Intellectual Property Rights), regardless of: (i) whether Venvi0 contributed any such enhancements and/or modifications; or (ii) whether any such enhancements and/or modifications were made during the Term.

4.2 User Data. As between Venvi0 and User, User exclusively owns all rights, title, and interest in and to all User Data and owns all rights over any data derived from User's proprietary information. User Data is deemed User's Confidential Information under these Terms. Venvi0 shall not access User accounts, including User Data, except to respond to service or technical problems, at Venue's (as applicable) or User's request, or as necessary for the operation of the Service or billing of Fees. To the extent User Data contains Personal Information, Venvi0 will handle such User Data in accordance with Privacy Laws and Venvi0 shall not use or disclose User Data for any other purpose beyond what is strictly necessary to provide the Service. User hereby grants Venvi0 a non-exclusive, non-transferable, irrevocable, worldwide, royalty-free, fully paid-up license for the Term (and for thirty (30) days thereafter) to process, store and otherwise use the User Data strictly as required to provide the Service.

4.3 Statistical Information. Venvi0 may create aggregated or anonymized statistical analytics arising from and User's interaction with and use of the Service ("Aggregated Statistics"), which Aggregated Statistics shall not include any underlying User Data, nor shall they otherwise be capable of referencing back to an identifiable individual. As between User and Venvi0, Venvi0 shall own all rights to such Aggregated Statistics free from encumbrance.

4.4 Suggestions. Venvi0 shall have a royalty-free, worldwide, transferable, sublicensable, irrevocable, perpetual, unrestricted license to use or incorporate into the Service and/or any other Venvi0 products or services any suggestions, enhancement requests, recommendations or other feedback provided by User relating to the Service.

5.Confidentiality.

5.1 Definition of Confidential Information. As used herein, "Confidential Information" means all confidential and proprietary information of a party (the "Disclosing Party") disclosed to the other party (the "Receiving Party"), whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure, including without limitation the terms and conditions of these Terms, the User Data, and either party's Intellectual Property. Confidential Information shall not include any information that: (i) is or becomes generally known to the public without breach of any obligation owed to the Disclosing Party; (ii) was known to the Receiving Party prior to its disclosure by the Disclosing Party without breach of any obligation owed to the Disclosing Party; (iii) was independently developed by the Receiving Party without breach of any obligation owed to the Disclosing Party; or (iv) is received from a third party without breach of any obligation owed to the Disclosing Party.

5.2 Confidentiality. The Receiving Party shall not disclose or use any Confidential Information of the Disclosing Party for any purpose outside the scope of these Terms, except with the Disclosing Party's prior written permission, and shall not divulge the Disclosing Party's Confidential Information, in whole or in part, to any third party.

5.3 Protection. Each party agrees to protect the confidentiality of the Confidential Information of the other party in the same manner that it protects the confidentiality of its own proprietary and confidential information of like kind (but in no event using less than reasonable care).

5.4 Compelled Disclosure. If the Receiving Party is compelled by law to disclose Confidential Information of the Disclosing Party, it shall provide the Disclosing Party with prior notice of such compelled disclosure (to the extent legally permitted) and reasonable assistance, at the Disclosing Party's cost, if the Disclosing Party wishes to contest the disclosure. 5.5 Remedies. If the Receiving Party discloses or uses (or threatens to disclose or use) any Confidential Information of the Disclosing Party in breach of confidentiality protections in these Terms, the Disclosing Party shall have the right, in addition to any other remedies available to it, to seek injunctive relief to enjoin such acts, it being specifically acknowledged by the parties that any other available remedies may be inadequate.

6.Warranties and Disclaimers.

6.1 General Warranties. Each party warrants that it has the legal power to enter into these Terms. Venvi0 warrants that (i) it will provide the Service in a manner consistent with general industry standards reasonably applicable to the provision thereof.

6.2 Disclaimer. EXCEPT AS EXPRESSLY PROVIDED IN SECTION 6.1, VENVI0 MAKES NO REPRESENTATIONS AND PROVIDES NO WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND SPECIFICALLY DISCLAIMS ALL IMPLIED REPRESENTATIONS, WARRANTIES AND/OR CONDITIONS, INCLUDING ANY REPRESENTATIONS, WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, DURABILITY, TITLE, NON-INFRINGEMENT, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. THE SERVICE ARE PROVIDED TO USERS "AS IS"; VENVI0 DOES NOT REPRESENT OR WARRANT THAT THE SERVICE WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE, ACCURATE, COMPLETE AND ERROR-FREE OR WILL OPERATE WITHOUT PACKET LOSS, NOR DOES VENVI0 WARRANT ANY CONNECTION TO OR TRANSMISSION FROM THE INTERNET.

6.3 VENVI0 AND THE VENUE DO NOT GUARANTEE ANY STAFF RESPONSE TIME OR OUTCOME; DELIVERY OF ANY NOTIFICATION, SMS, EMAIL, OR PUSH NOTIFICATION; SERVICE AVAILABILITY 6251424.v7 WITHOUT INTERRUPTION; OR THE ACCURACY OR CURRENCY OF SAFETY INFORMATION. VENVI0 AND THE VENUE ARE NOT LIABLE FOR OUTCOMES ARISING FROM RELIANCE ON THIS SERVICE AS A SUBSTITUTE FOR EMERGENCY SERVICES, DELAYS IN STAFF RESPONSE, FAILURE OF SUPPLEMENTARY NOTIFICATIONS, OR NETWORK FAILURES. SAFETY INFORMATION PROVIDED THROUGH THE SERVICE IS FOR INFORMATION PURPOSES ONLY. IT DOES NOT CONSTITUTE MEDICAL ADVICE. IT IS NOT A SUBSTITUTE FOR CERTIFIED TRAINING. ALWAYS FOLLOW QUALIFIED MEDICAL PERSONNEL INSTRUCTIONS. VENVI0 IS NOT RESPONSIBLE FOR OUTCOMES FROM USE OF OR RELIANCE ON SAFETY INFORMATION PROVIDED THROUGH THE SERVICE. NOTHING IN THESE TERMS LIMITS RIGHTS YOU MAY HAVE UNDER APPLICABLE LAW. VENVI0 IS NOT LIABLE WHERE THE PLATFORM IS USED AS A COMPLEMENT TO OR IN CONJUNCTION WITH EMERGENCY SERVICES OR VENUE SAFETY PROTOCOLS/PROCEDURES.

7.Indemnification.

7.1 Indemnification by User. User shall defend, indemnify, and hold Venvi0 and its Representatives (the "Venvi0 Indemnitees") harmless against any and all claims, actions, allegations, damages, losses, liabilities and expenses (of whatever form or nature, including, without limitation, reasonable attorneys' fees and expenses and all costs of litigation), whether direct or indirect, that Venvi0 Indemnitees or any related party may sustain as a result of any acts, errors or omissions of Users or its Representatives, including but not limited to: (i) use of the Service in violation of these Terms; (ii) negligence or other tortious conduct, or willful misconduct; (iii) breach of a third party's Intellectual Property Rights or rights under Privacy Laws; or (iv) claims arising in connection with User Data or Third-Party Services (each a "User Claim"). As conditions for such defense and indemnification by User: (I) Venvi0 shall notify User promptly in writing upon becoming aware of all pending User Claims; (II) Venvi0 shall give User sole control of the defense and settlement of such User Claims; (III) Venvi0 shall cooperate fully with User in the defense or settlement of such User Claims; and (IV) Venvi0 shall not settle any User Claims without User's written consent, or compromise the defense of any such User Claims or make any admissions in respect thereto. User acknowledges that for the purpose of this Section 7.1, Venvi0 is acting as agent of Venvi0 Indemnitees.

8.Limitation of Liability.

8.1 Limitation of Liability. IN NO EVENT SHALL VENVI0'S AGGREGATE LIABILITY ARRISING OUT OF OR RELATED TO THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR UNDER ANY OTHER THEORY OF LIABILITY, EXCEED $500 CAD.

8.2 Exclusion of Consequential and Related Damages. IN NO EVENT SHALL VENVI0 HAVE ANY LIABILITY TO USER FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS, LOSS OF REPUTATION, LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, LOST SAVINGS OR OTHER SIMILAR PECUNIARY LOSS) HOWEVER CAUSED AND, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR UNDER ANY OTHER THEORY OF LIABILITY, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9. Term and Termination.

9.1 Term. These Terms will continue in full force and effect until termination of these Terms as contemplated in Section 9.2 below.

9.2 Termination. You may terminate these Terms at any time by ceasing use of the Service and/or by closing your Account (as applicable). Venvi0 may terminate these Terms and/or suspend access to the Service at any time for User's breach of these Terms.

9.3 Effect of Termination. Upon termination, except as expressly set forth herein, all licenses and rights granted by Venvi0 to User hereunder shall terminate. Termination may result in deletion of User Data or loss of access to the User Data via the Service. Subject to Section 3.5, Venvi0 will make all User Data available to User for electronic retrieval for a period of thirty (30) days following the effective date of termination, but thereafter, Venvi0 will delete stored User Data. The following provisions shall survive any termination or expiration of these Terms: 1, 3.2, 3.4, 3.5, 3.6, 4, 5, 6, 7, 8, 9.3, 10.2, 10.3, 10.4, 10.5, 10.7, 10.8, and 10.11.

10.General Provisions

10.1 Relationship of the Parties. The parties are independent contractors. These Terms does not create a partnership, franchise, joint venture, agency, fiduciary or employment relationship between the parties. Venvi0 shall be solely responsible for the payment of compensation (including provision for employment taxes, federal, state, and local income taxes, workers compensation and any similar taxes) and benefits associated with the employment of its employees. Venvi0 shall also be responsible for obtaining and maintaining all requisite work permits, licenses, visas, and any other documentation to render the Services.

10.2 No Third-Party Beneficiaries. Except as expressly provided in these Terms, there are no third-party beneficiaries to these Terms.

10.3 Notices. All notices under these Terms shall be in writing and shall be given via electronic mail and deemed to have been given upon the second business day after sending by email. Notices to Venvi0 shall be addressed to [privacy@venvi0.com] and notices to User shall be addressed to the email address designated by the User during Service onboarding. Each party consents to receiving electronic communications and notifications from the other party in connection with these Terms.

10.4 Waiver and Cumulative Remedies. No failure or delay by either party in exercising any right under these Terms shall constitute a waiver of that right. Other than as expressly stated herein, the remedies provided herein are in addition to, and not exclusive of, any other remedies of a party at law or in equity.

10.5 Severability. If any provision of these Terms is held by a court of competent jurisdiction to be contrary to law, the provision shall be modified by the court and interpreted so as best to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions of these Terms shall remain in effect.

10.6 Assignment. Neither party may assign any of its rights or obligations hereunder, whether by operation of law or otherwise, without the prior written consent of the other party (not to be unreasonably withheld). Any attempt by a party to assign its rights or obligations under these Terms in breach of this section shall be void and of no effect. Subject to the foregoing, these Terms shall bind and inure to the benefit of the parties, their respective successors and permitted assigns.

10.7 Governing Law. These Terms shall be governed by the laws of the Province of Ontario, Canada without regard to its conflict of law principles. No choice of laws rules of any jurisdiction shall apply to these Terms.

10.8 Venue; Waiver of Jury Trial. The provincial and federal courts located in Toronto, Ontario, Canada shall have exclusive jurisdiction to adjudicate any dispute arising out of or relating to these Terms. Each party hereby consents to the exclusive jurisdiction of such courts. Each party also hereby waives any right to jury trial in connection with any action or litigation in any way arising out of or related to these Terms.

10.9 Force Majeure. Except for obligations to pay fees, neither party shall be responsible for its failure to perform its obligations under these Terms to the extent due to unforeseen circumstances or causes beyond its control, including but not limited to acts of God, wars, terrorism, riots, embargoes, acts of civil or military authorities, fires, floods, accidents, or strikes, labour problems (other than those involving the employees of the affected party), computer, telecommunications, Internet service provider or hosting facility failures or delays involving hardware, software or power systems not within a party's possession or reasonable control, provided that such party gives the other party prompt written notice of the failure to perform and the reason therefore and uses its reasonable efforts to limit the resulting delay in its performance.

10.10 Export. User acknowledges and agrees that the Service may be subject to export and import controls under the regulations of Canada, the United States and other countries, and User shall comply with all export and import control regulations of such countries. User shall not use the Service for any purposes prohibited by export laws, including, without limitation, nuclear, chemical, or biological weapons proliferation.

10.11 Entire Agreement. These Terms, including all schedules, constitutes the entire agreement between the parties, and supersedes all prior and contemporaneous agreements, proposals or representations, written or oral, concerning its subject matter. No modification, amendment, or waiver of any provision of these Terms shall be effective unless in writing and signed by both parties. Notwithstanding any language to the contrary therein, no terms or conditions stated in a User purchase order or in any other User order documentation shall be incorporated into or form any part of these Terms, and all such terms or conditions shall be null and void.

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